Refunds And Returns Policy

Refunds & Returns As Per Australian Consumer Law

We are not required to provide a refund or replacement on a purchase if you simply change your mind. However, you can choose a refund or replacement if an item has a major problem. This is when the item:

  • Has a problem that would have stopped someone buying it if they had known about it.
  • Is unsafe.
  • Is significantly different from the sample or description.
  • Doesn't do what we said it would, or what you asked for and can't be easily fixed.

Alternatively you can choose to keep the item and we will compensate you for any drop in value.

If the problem is not major, we will repair the item within a reasonable time frame. If it is not repaired in a reasonable time you can choose a refund or replacement.