COVID-19 Stage 4 Restricted Trading Information

With the Victorian state government announcing its updated stage 4 restrictions for all businesses in metropolitan Melbourne, from the close of trade Wednesday the 5th of August our retail shop at 66 John Street Pakenham will be closed to walk in customers for the next six weeks.

We will continue to trade online under the governments online retail policy with orders available for contactless click and collect or shipping Australia wide via our freight partners TNT and Australia Post.

Contactless Click & Collect

For our local customers we will be offering contactless click & collect from Thursday August 6th. Orders can be placed online or by calling 03 5918 0976. Once your order is ready for collection we will send you an SMS, orders can be collected Monday to Friday 10.00am to 4.00pm and Saturdays by appointment only. Upon arriving to collect your order please call us on 03 5918 0976. Customers will not be able to enter the store under any circumstances. 

Shipping

Online orders will continue to be shipped Australia wide as per usual. Our freight partners, TNT and Australia Post, are both operating nationwide throughout COVID-19. Please keep in mind there may be delays in shipping times due to the high volume of parcels currently travelling through the postage/courier network. 

We aim to have all online orders shipped within 24-48 hours of purchase Monday to Friday. Orders placed over the weekend will ship out the following Monday. 

We currently offer free shipping within the greater Melbourne area on all orders of $99 or more. This includes all shippable bikes. Some conditions do apply however, please call or email us for further information.